Reference

Open your privacy terms first

Your account data, payment records, device signals and chat history are covered in this Privacy Policy before you open the lobby.

Account dataDANA recordsCookie choicesChat history
lonetogel Open your privacy terms first
CONTACT ROUTES

Ask our privacy team directly

Privacy questions should reach the team that can see account, payment and device records.

Live chat privacy desk Message us from the help bubble after login between 09:00 and 23:00 WIB.
WhatsApp document check Use WhatsApp when your privacy question involves a DANA, OVO, GoPay or QRIS receipt.
Email privacy request Send correction, access or deletion requests to privacy@lonetogel.
DATA HANDLING

Manage privacy inside your account

We keep privacy controls close to the account flow you already use. After login, open Account, then Profile, then Privacy to see contact details, device sessions and cookie preferences where available.

Account data we collect

We collect the phone number, login name, password hash, contact email if added and security timestamps created during account access. These records help us identify you before discussing private wallet or activity details.

Payment record handling

DANA, OVO, GoPay and QRIS transactions create wallet references, amount records and status markers. We use them to match deposits, review payout checks and answer privacy questions without exposing full wallet details in normal chat.

Device and cookie signals

When you open the site from Android Chrome, iOS Safari or a larger screen, cookies may remember language, session status and security checks. You can clear browser cookies, then login again to rebuild required session data.

Game activity records

Activity in Dragon Tiger, Rocket Crash, Royal Fishing or Gates of Olympus may appear in your account history with time, round reference and result status. We keep it to answer disputes and policy requests.

Retention and deletion

We keep records only as long as needed for wallet checks, account security, support history or legal duties that apply to us. If deletion is possible, we confirm what can be removed and what must remain.

Correction requests

If your phone number, email or payment reference is wrong, send proof through chat, WhatsApp or [email protected]. We verify the account first, then update the record or explain why it cannot change.

Check common privacy questions

These answers focus on how we handle privacy requests, account records and payment data. They do not replace the full policy text, but they help you decide what to send us, which contact path to use and what verification step may follow. Keep receipts and account access ready before asking about private records.

We collect your phone number, login name, password hash, account timestamps and any email you add. We may also store device session data so we can protect access and answer privacy requests.

Yes. We record transaction references, amount status and wallet matching data for DANA, OVO, GoPay and QRIS. These records help us verify deposits, payout checks and account questions without exposing unrelated wallet details.

Email [email protected] from the address linked to your account or contact live chat after login. We may verify your phone number before sending a summary of account, wallet and activity records.

Yes, if we can verify the account and the correction is supported by clear proof. Send the request through live chat, WhatsApp or email, then wait for our privacy team to confirm the change.

Retention depends on the record type. Payment references, login history, support chats and game activity may be kept for wallet checks, security, dispute handling or legal duties, then removed when no longer needed.

Cookies mainly support login sessions, language preference and security checks on your browser. You can clear them in Android Chrome or iOS Safari settings, but some session data will rebuild after login.

Only staff or service partners who need the data for payments, account security, support replies or legal requests can access it. We do not sell your personal data or publish private wallet records.